Frequently Asked Questions
Q. How long does grooming take?
A. Average time is about 3 hours. I do my best to get your pet
back to you as soon as possible. Some pets may take a little
longer, while some pets take less time.
Q. Will my pet be sedated?
A. No! It is illegal for a groomer to administer sedatives. If
your pet needs to be sedated due to aggression or stress issues,
it is best that your pet be groomed at a veterinary office.
Q. Why does my dogs haircut cost more than mine?
A.
1. Your hairdresser doesn't give you a bath.
2. You don't try to bite or scratch your hairdresser.
3. You don't wiggle, spin, or try to jump out of your hairdressers chair.
4. Your hairdresser only cuts the top of your head, not your whole body.
5. You don't try to hump the hairdresser.
6. Your hairdresser doesn't clean your ears, brush your teeth, cut your toenails, or squeeze
your anal glands. And he/she would NEVER wash your butt!
7. You don't pee or poop while getting your hair cut.
8. You don't try to bite your hairdressers clippers, scissors, comb and brush.
9. You don't go 6 weeks (or more) without washing or brushing your hair.
10. Drying your hair doesn't create a cloud of floating hair that gets on and in everything.
Q. My dog is matted, why do you have to shave it down short?
A. If a dog is matted to the skin, the humane thing to do is shave him/her
down and start all over. Dematting is very painful and will leave your
dog's skin extremely irritated and your dog very stressed. Since the
matts are tight to the skin, it is impossible for a longer sized clipper
blade to get underneath them.
Q. What is matted hair?
A. Matted hair is hair that has tightly knotted itself against the skin. When shaving,
it comes off like a pelt. Matts pull on the skin and are very painful to your dog. When
matts become wet and start to dry, they shrink and tighten up even more. Matts also
can cause skin irritations, anything from mild redness, to oozing sores.
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Ex. of sores caused by
matts
Ex. of matted pelt
Q. Will my pet go in a cage?
A. For the safety of your pet, and others, all pets are placed in a crate. My salon is an
open area and all pets are in my full view at all times. In the rare event that a dog
becomes destructive in a cage, or will not go into a cage, he/she will be tethered.
Q. Why does my dog not want to go with the groomer? Is he being mistreated?
A.  For some pets, the only time they leave the comfort of their home, is when they go
to the groomer or the vet.  I know if I only left the house a few times a year, I would be
a nervous wreck too. Most dogs are perfectly fine once the owner has walked out the
door. It's like leaving your child at daycare, they scream and cry because they would
much rather stay with mom or dad, but they quickly calm down once you are out of
sight.   I can assure you that your pet is not in anyway being mistreated by me. We are
in this business to help pets and make them feel better...not to hurt them.
Q. Should my pet be groomed in the winter?
A. Yes! Winter grooming is just as, if not more, important  than any other time of the
year.
Owners like to let their dogs coat grow in the winter to provide warmth for the pet. That
is fine, as long as you keep the coat combed out and free of matts. Since matts prevent
airflow to the skin, when a pet goes out in the snow and gets wet, the skin under those
matts can take DAYS to dry. This leaves the pet cold and damp, and also can cause skin
problems. All that hair is actually causing more harm than good.  
Q. How will my dog be dried?
A. All of my dryers are LOW HEAT! They blow room temperature air which decreases
the risk of your dog becoming over-heated.
Most of the dogs that I groom are hand dried in the tub and on the grooming table.
However, there are some dogs that will not tolerate the dryer we use. In order to keep
those pets from becoming stressed or injuring themselves, the dog will be cage dried
using fans and low heat dryers. There is no risk of over-heating and I have a clear view
of every dog that is in a cage. In the rare event that a dog will not tolerate the air being
blown on him in the cage, and appears to be stressed, I will remove the fan from the
cage and allow him/her to air dry.
This page is a work in progress.
More coming soon!